Client Record Old New
EK

Elite Kitchens

VIP Client Growing Fabricator In the Storefront now
Primary contactMarta Ruiz · Owner Direct+1 305 555 0142 Client since14 Mar 2021 SalespersonM. Alvarez TerritorySouth Florida Primary locationMiami, FL · 3 locations

What They Are Doing Right Now

Live in the Storefront · 14 minutes on site
  • Viewing Taj Mahal Quartzite 3cm Polished — the sixth view of this lot in nine days.
  • Added two slabs to the wish list — four minutes ago. Five items on the list in total.
  • Requested a price on one slab — QZ-4471-08, three minutes ago. Nothing has been sent back yet.
  • Fourth visit this week — 68 minutes across the four, all on warm quartzites.
  • Shared the “Warm Quartzite, Autumn” showroom — with two people at their shop, 18 Aug.

What Happens Next

One overdue, two ahead
  • Call Marta about the Calacatta run — due 14 Aug, 6 days overdue. High priority. M. Alvarez. Linked to EST-2261.
  • Confirm the autumn container — due 22 Aug. Medium priority. M. Alvarez.
  • Send the new warm quartzite arrivals — due 29 Aug. Low priority. M. Alvarez.
  • Completed 12 Aug · showroom walkthrough — outcome positive. Marta asked to be called once the container clears.

What They Are Interested In

Saved, viewed, quoted and held

On The Wish List

  • Taj Mahal Quartzite · 3cm Polished — 2 slabs, added today. 12 available in Miami.
  • Perla Venata · 3cm Honed — added 4 Aug. Down to 3 slabs; two just went on hold for another client.
  • Calacatta Gold · 2cm Polished — added 22 Jul. In an open quote.

Seen Again And Again

  • Taj Mahal Quartzite — 6 views in 9 days, 22 minutes total.
  • Mont Blanc Quartzite — 3 views, most recently yesterday.

Committed Or Quoted

  • On hold · 4 slabs Calacatta Gold — HLD-877, expires 1 Sept.
  • In a quote · EST-2261 — 8 slabs Calacatta Gold, $18,400. Viewed twice, unanswered 9 days.
  • Categories they have asked about — warm quartzite, light marble, 3cm thicknesses.

Where They Stand Financially

In good standing · Net 30
Visible to you and Finance
$68,400available credit $100,000credit limit $31,600outstanding
Invoice Issued Terms Amount Open Status
INV-44022 Jul 2026Net 30$18,400$18,400 Due In 2 Days
INV-438814 Jun 2026Net 30$13,200$13,200 Open
INV-43103 May 2026Net 30$26,700$0 Paid

No financial restriction and no credit hold on this client.

Why This Client Reads As Growing

The factors behind the health, so you can disagree with it
  • Sales trend up 22% — trailing twelve months against the year before.
  • Orders every 46 days on average — 48 orders since March 2021.
  • 60 days since the last order — longer than their own cadence, but a container is in progress.
  • Storefront activity is rising — four visits this week against a weekly average of one.
  • One quote unanswered for 9 days — opened twice, never replied to.
  • One follow-up is 6 days overdue — the only thing pulling this score down.
  • Nothing overdue financially — every invoice inside terms.